Tuesday 25 March 2014

A Day In The Life of A New CCS Employee...

Last week I started here at CCS Leeds. On my first day, as well as being so relieved at how warmly I was welcomed and how friendly everyone was here, I was also overwhelmed at how many different products the company offers and how technical everything seemed to be!

Over the last week I have managed to get my head around the basics. But it seems I still have a lot to learn before I’ll be fully fluent in the language of network solutions. When you’re constantly surrounded by ‘Doctor Who’ style machinery, colourful concept diagrams and flashing, beeping flat screen TV’s that change colour, what seems like, every second of the day, it’s hard to imagine that you’ll ever fully understand it all. But even after just a week of being here, I have managed to pick up various bits and pieces, which I’m sure, will help me put the this technical jigsaw together eventually.

I finally understand the different stages of the installation process, and how they work, which on my first day just seemed like a supernatural, foreign entity. I also, almost, know the difference between cabling and splicing, which even surprises me! I can even spot a BIS certificate now, of which I saw three of last week!

During my first week here everyone has bent over backwards to explain different processes and stages to me in all sorts of wonderfully simplified ways. I sometimes find it amusing that the people here struggle to simplify their vast technical knowledge, because it’s so ‘everyday’ and simple to them.  I hope that one day I will struggle to dumb down all of my technical knowledge!

Although I have sometimes felt overwhelmed, I really have enjoyed my first week here at CCS. It’s really comforting to know that you’re working with a group of people who are so specialized in what they do, so dedicated and committed to providing an excellent service but, at the same time, so warm and patient with someone who is so new to this world and still has so much to learn. For now I’m happy to just absorb all the information I’m being taught, like a sponge, and leave other people to fiddle with ‘the things that look like Daleks. Maybe one day I’ll understand those things, but that won’t be for a long time yet...