Every now and then we do like to post when we get nice feedback from our clients. We don't do it all of the time as we wouldn't want to appear as being 'smug', but occasionally it backs up our reputation for good customer support.
Anyway, here is what they had to say;
"Many thanks for this info. I’d just like to re-iterate what I’ve previously said before about CCS - It’s very refreshing to have a provider that keeps on top of the carrier until you get the answer, and let us know what really happened. I do keep re-iterating to the guys here about if had gone direct to [well known telco] as a provider that we would have been just “another number in the crowd” and would never get the information you get.
So, my thanks to you and the entire CCS staff for this and other recent support."
Oh well, smug every now and then doesn't do any harm.......
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